Terms of Use

Website purpose

The website provides information about Luna Guest, its guest-operations platform, and ways to contact Luna Guest or request a demonstration.

Submitting a Contact or Demo request does not create a customer relationship, guarantee acceptance, reserve a service, or create a binding commercial agreement.

Acceptable use

You may use the website only for legitimate informational and business-communication purposes.

• Do not submit false, misleading, fraudulent, or unlawful information
• Do not use the Contact form to send spam, abusive material, malicious code, or unsolicited promotions
• Do not attempt to bypass Turnstile, form validation, access controls, or other security measures
• Do not interfere with the website, Worker, database, email delivery, or connected infrastructure
• Do not use automated systems to overload, scrape, probe, or disrupt the website without prior written permission

Website information

Luna Guest works to keep website information accurate and current, but product capabilities, availability, pricing, integrations, and commercial terms may change.

Website content is general information and should not be treated as a final service commitment, technical guarantee, legal promise, or substitute for a signed agreement.

Demonstrations and Contact requests

A Demo request asks Luna Guest to contact you about arranging a demonstration. It does not automatically schedule or confirm an appointment.

Luna Guest may choose whether and how to respond to a submission and may reject requests that appear abusive, fraudulent, irrelevant, or unsafe.

Intellectual property

The Luna Guest name, branding, website design, copy, product presentation, and original website materials belong to Luna Guest or are used with permission.

You may view the website for legitimate business evaluation. You may not reproduce, republish, sell, misrepresent, or commercially exploit Luna Guest materials without permission.

Third-party services and links

The website relies on third-party infrastructure and may link to third-party websites. Luna Guest does not control the availability, security, content, or policies of independent third-party services.

Website availability

Luna Guest may update, suspend, restrict, or discontinue part of the public website at any time.

The website is provided on an as-available basis. Luna Guest does not guarantee uninterrupted access or that every temporary error, outage, or third-party failure can be prevented.

Limitation of responsibility

To the maximum extent permitted by applicable law, Luna Guest is not responsible for indirect or consequential loss resulting solely from use of, inability to use, or reliance on the public website.

Nothing in these Terms excludes responsibility that cannot legally be excluded.

Separate customer agreements

Any paid Luna Guest onboarding, subscription, implementation, support, or operational service may be governed by a separate proposal, order, agreement, or set of commercial terms.

When a separate written agreement conflicts with these website Terms, the separate agreement controls the customer relationship.

Changes to these Terms

Luna Guest may update these Terms when the website or business changes. Continued use of the website after an update is subject to the revised Terms shown on this page.